Fundamental principles
Piste to Powder (PTP) is an agency. For tours booked over our website, we supply UIAGM mountain guides. The responsibility for the tour lies with the guide appointed for the occasion.
Registration
It is important to register as early as possible. For 1-2-day tours, registration can be accepted at short notice, i.e. at the latest on the day before the start of the tour. However, participation following registration at short notice cannot be guaranteed.
Prices and obligations
The prices are for one person and include the fees for the guide and commissions. Group prices are valid only when the minimum number of participants takes part. All Payments are to be settled in full before the guiding session or course begins.
Insurance
Each guest must have a accident insurance, as well as repatriation insurance. We also recommend insurance to cover the cost of cancellation.
Tour cancellation, breaking off or modification
PTP takes the decision to cancel a tour because of an insufficient number of participants, or because of unfavourable weather or avalanche conditions. No costs are involved for the guest, should the tour be cancelled PTP.
Only the mountain guide responsible can take the decision to break off a tour or to modify it. Where a tour is broken off, the costs to the guest will be fixed in relation to the length of the tour carried out. For tours with overnight stay, the official mountain hut tariff serves as the basis for calculating the charges. Should a tour be modified, the extra costs involved are to be paid by the participant.
Cancellation conditions St.Anton Daily Guiding
Guest cancellations up to 48 hours before guiding commences no refund is given. Any cancellation after this time, or should the guest fail to turn up for the tour, the corresponding cost of the tour must be paid in full by the guest.
After 48 hours full amount paid -10% fee is returned
Cancellation conditions for multi day ski tours
In the case of cancellation of a tour the following costs are involved:
Should the tour be broken off prematurely, or should the guide have to break it off because of insufficient physical or mental ability of the guest, no refund will be made. Any extra costs will be charged to the guest.